From time to time, you may purchase a product that doesn’t suit you or simply doesn’t fit.
To provide you with an exceptional shopping experience, Lee offers you a 30-day Free Returns Policy within Australia on goods that are unused and in a saleable condition. If you believe the goods to be faulty, please read our Faulty Items section below.
To return your product and obtain a refund, please follow these simple steps;
All products must be in an undamaged, unworn condition, with all labels & product swing tags attached for you to be able to return them. If returned goods do not meet these criteria, a refund will be declined and we will return the products to you.
Registered users can print the postage label, view Return Requests and Status of each Return from My Account. Please ensure you are logged in when you request your Return.
Orders made with AfterPay & Paypal may not be exchanged in-store and must be returned online for a refund.
Please feel free to contact us if you have any concerns regarding the delivery or returns of your purchase.
1-800- LEE ONLINE (1800 533 665)
Lee Jeans are unable to offer exchanges on return items via our online store. If an exchange is required, please visit your nearest Lee concept retail store. We are unable to accept exchanges into Outlet stores. Alternatively, return your item for a refund and place a new order for the correct size and/or colour.
RETURN OF FAULTY GOODS
Lee is committed to providing you with quality products. In the unlikely event that you believe the goods to be faulty at any stage, please contact us at firstname.lastname@example.org and one of our friendly team will do what they can to assist.